[title style=”center” text=”FREQUENTLY ASKED QUESTIONS” margin_top=”-14px” margin_bottom=”31px”]
[accordion-item title=”1. Q: Are you a manufacturer or trading company?”]
A: We are a professional manufacturer specialized in producing all in one interactive flat panel from 32inch to 98inch since 2009.
[accordion-item title=”2. Q: How long is the warranty?”]
A: Our officially promised warranty period is 18 months from the date of delivery.we can extend longer warranty time.
[accordion-item title=”3. Q: I would like to ask you if it’s possible to have my logo on the product?”]
A: QEOYO (our brand), neutral appearance, customized logo, all are available, follow your demand.
[accordion-item title=”4. Q: What brand of screen are you using?”]
A: Samsung, LG screen and AUO are normally used, while customized screen is also supported
[accordion-item title=”5. Q: I haven’t done business with you guys before, how can I trust your company?”]
A: Advertising displays received CE, RoHS, ISO9001, CCC etc.; And welcome to our factory .
[accordion-item title=”6. Q: If I wanna to buy only 1 unit, can I get from your company?”]
A: Yes, of course OK, our factory has stock for all sizes from 32inch to 98inch, with fast delivery.
[accordion-item title=”7. Q: How can I get a sample from you?”]
A: Send our sales your detailed requirements, our sales engineers will be let you know and guide the process smoothly.
[accordion-item title=”8. Q: How to install the machinery?”]
A: Pls contact us for an install video.
[title style=”center” text=”Service procedure”]
On-time and thoughtful service is offered for our customers by our professional consultant,system engineer and IPC experts,by the means of online chat,phone,email,visiting service…
QEOYO provide customers with tailor-made solutions provide personalized products and services,Our service principle”customer foremost,thorough and satisfactory in service”.We cherish every opportunity to cooperate with the customers.We aim to establish a long-term business relationship even it is sample testing.
A complete after-sale service to deal with the question in fastest way.We promise the customers with both quality products and best service.The specialized customer service center 24 hours on line and the procedure as below.
1.Any question or the problem of the machine
2.the customers can call the service center number（020-2981 6556）
3.Technical engineers will help to analyze and solve question online, if it can not be resolved,then send the machine back or visiting service.
4.Maintenance engineers will repair it as soon as possible,and keep it on record